Claims & Insurance

File a claim in minutes. Attach photos and documents. Track every step until payout.

Start a claim Check claim status Avg decision: 18 days Resolved w/o escalation: 82%

Claim types

Whole/partial non-delivery

Visible at delivery

Units missing

Late arrival

Found after receipt

Over/Short/Damage

Shipment reference Mode Pickup date Delivery date

Claim ID: — —

Target resolution: 14–30 days

When should I file?

Immediately upon discovery. Concealed damage is typically due within 5 days.

“Received subject to inspection” on BOL?

Helps preserve rights but does not replace prompt notice and documentation.

How do payouts work?

After approval, funds are issued to your designated payee (per W-9/W-8).